Salesforce

> About

Einstein AI, CRM automation tools. Uses scraped data, automates sales jobs. Multiple rounds of layoffs.

Website

https://salesforce.com

CEO

Marc Benioff

Founded

1999

Valuation

$250B+

> Founders

Marc BenioffParker HarrisDave MoellenhoffFrank Domash

> Products & Services

Einstein AISalesforce AI features

> Layoffs

4000 employees

Customer support staff reduction, replaced with AI agents handling 50% of interactions

Source

1000 employees

Resource reallocation toward AI initiatives

Source

300 employees

Ongoing restructuring efforts

Source

700 employees • 1%

Workforce reduction across the company

Source

8000 employees • 10%

Over-hiring during COVID-19 pandemic and sales slowdown

Source

> Tags

llmchatbotautomationdata scrapingbillionaire ownedmajor playerlayoffs